Privacy Policy
1. Introduction
Welcome to Hugboard. This Privacy Policy outlines how we collect, use, and safeguard your data when you use the Hugboard mobile application and website. By using Hugboard, you agree to the collection and use of information in accordance with this policy.
2. Age Restriction
Hugboard is not intended for use by children. You must be at least 13 years of old (or the minimum age of digital consent in your country) to use our application. We do not knowingly collect personal identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete this from our servers.
3. Data Collection
We collect information to provide and improve our service. This includes:
- Account Information: When you sign in (e.g., via Apple), we store basic authentication details required to maintain your session.
- Canvas & Drawing Data: The drawings you create are stored on our servers to enable real-time synchronization, widget updates, and your archive.
- Usage & Device Data: We may collect diagnostic data, crash reports, device identifiers, and usage patterns to maintain, analyze, and improve the app's performance.
4. Data Usage
Your data is used to:
- Provide, operate, and maintain Hugboard's core features.
- Sync drawings and deliver push notifications to your partner.
- Analyze app usage to improve user experience and app stability.
- Process subscriptions and manage your account.
5. Third-Party Processors
To operate the App effectively, we share data with trusted third-party service providers. By using the App, you consent to this processing:
- Apple: Used for processing Sign in with Apple, rendering the home screen widget, handling App Store transactions, and delivering APNs Push Notifications.
- Subscription Management: We use third-party services to manage and validate in-app subscriptions and purchases securely.
- Backend Infrastructure: We use third-party cloud hosting and database services to securely store and sync your real-time canvas data.
6. Data Retention and Deletion
We reserve the right to manage our server resources actively. We may delete, archive, or purge canvas data, inactive accounts, or older drawings at our sole discretion, at any time, without prior notice. We are not liable for any lost drawings or data. If you delete your account, your data will be permanently removed from our active databases.
7. Security
We employ industry-standard security measures to protect your data. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at hugboardapp@gmail.com.